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🔁 Can I cancel my order?

Yes — but cancellations must be made within the 6-hour processing window in which your order is placed. Our processing windows start at 12am each day, then 6am, 12pm, 6pm respectively.

We begin production quickly, so once your order enters the next processing window, it cannot be canceled.

If you need to cancel, email contact@twiceasharddesigns.com with your order number right away.

🔁 What is your return or exchange policy?

We offer free exchanges for items that arrive damaged, defective, or not made according to the selected specifications.

If there’s an issue with your order as characterized above, we’ll remake and reship it at no cost.

🌎 Do you ship internationally?

Jewelry, Tumblers, Blankets and Deluxe Tops are shipped worldwide. Sneakers are shipped to the continental US only. Contact us for questions at contact@twiceasharddesigns.com .

🔒 Is my payment information safe?

Absolutely — our checkout is 100% secure.

🏆 What awards have you won?

TwiceAsHard Designs received the InnaStar Visual Artist of the Year – Trailblazer Award, which was televised on PBS, as well as the 2024 Community Excellence Award recognizing impact and service in the arts.

📺 Where can I see your PBS feature?

You can watch our official award moment on PBS:

(at the 1:58 mark)

https://www.pbs.org/video/innastar-trailblazer-awards-2025-f0e3ef/

🎨 Who designs your artwork?

Our lead artist is Chris Ray, co-owner of TwiceAsHard Designs — an upcoming artist and model who has already begun garnering awards for his work.

Are you a real U.S.-based business?

Yes — TwiceAsHard Designs is a U.S.-based small, family-owned business. All jewelry, deluxe tops, and blankets are handcrafted and shipped from the USA.

💖 What makes TwiceAsHard Designs different?

We’re a family-run business you can contact directly — and we actually respond.

We care about your experience and the quality of every piece we create.

Our products combine original artwork, heartfelt messages, and durable materials to create something personal, meaningful, and long-lasting.